
Wholesale Distributors No Longer The Major Powers
The Historical Role of Wholesale Distributors
For decades wholesale distributors operated with a distinct advantage under conventional and predictable circumstances. They have historically served as the only middlemen in the supply chain between the manufacturer and the consumer.
According to a report commissioned by the National Association of Wholesaler-Distributors (NAW), titled “Facing the Forces of Charge: The Road to Opportunity,” total sales derived from wholesaler-distributors reached $2.9 trillion in 2003. In 2004, the NAW report indicated that the industry was primed for even more growth.
Indeed, revenues rose across eighteen industries, and employment in wholesale distribution last year was slightly ahead of the national average employment growth of 2.2%.
As the aftermarket expanded it’s sales base, wholesale distributors began to meet with tougher competition. Some of that competition has come from unexpected directions. When the customer base was smaller, the wholesale distributors had the upper hand. Often unreasonable demands were made on the manufacturers, as leverage was brought to bear in contract negotiations. These were golden times for the customer, as they could purchase overstock or damaged products in the aftermarket for true pennies on the wholesale dollar – rather than tens of pennies as often became the case as more competitors entered the market.
Competition in this industry has always been cut-throat, but has now reached towering dimensions. Retailers are moving into areas where either wholesale distributor has traditionally ruled, or the market was simply left open. The expansion of retail discount stores, in which the companies supply themselves, such as the Cold Water Creek outlet stores, cuts a major inroad into their territory. This presents a serious challenge, forcing wholesale distributors to realign their marketing strategies to include such markets as city, county, state and federal governments.
As if that weren’t bad enough, while retailers are coming in the front door, logistics companies are stealing in through the back. That’s a development that might be of particular concern, as companies such as UPS are aiming to dominate the market segments with large SKU bases, but with no need for post-service delivery, such as in the automotive aftermarket. The solution according to Adam Fein, author of the NAW report, is for wholesale distributors to pinpoint key differentials between themselves and their competitors and incorporate those advantages into their key strategies. For instance, wholesale distributors have the edge over logistics companies in post sale service and similar advantages will be true of most other companies, as can be discovered with in-depth, detailed analysis.
To complicate matters, new technology has emerged, merchandise production has reached an all time high, and data management has changed the face of accounting. In a few short years, the entire dynamic has shifted.
If these changes frighten or intimidate, there is comfort to be found in the knowledge that everyone is facing the same challenges. One thing is for certain; the old simple times of wholesale distributor domination of the market is over. Which is not altogether a bad thing, for the distributor nor for the customer. While the internet has impacted distributor’s business, it has opened up channels of information and product availability for the customer that never existed before. As Fein indicates, some are bypassing traditional routes in order to access previously secret information such as distributor cost structures. This ability has undermined the historic advantage of the wholesale distributor and, “is changing the power dynamic.”
What this means is that wholesale distributors must think more strategically than ever about their businesses and realize that they are in a position to offer unparallel customer service by analyzing and solving problems for their customers. And in so doing, they will solve their own. This type of investment in their futures will expand opportunities and the forward thinkers will be well positioned to take full advantage of them. |
Copyright © 2005 Liquidation Wholesalers, LLC. All rights reserved. This article may be re-published as long as it appears in its entirety, unedited, and this resource box remains intact. For more information or articles on the wholesale industry, visit us at www.liquidationwholesalers.com or contact us at 205-913-0744. |
Your "A-1" Wholesale Source for Overstock Wholesale Liquidations Salvage Surplus and Closeouts.
TRUCKLOADS | PALLETS | SPOT DEALS | SHOPPING | BUSINESS CENTER | PRINT CATALOG
FREIGHT QUOTE | FREIGHT FACTS | PURCHASE FORMS | TERMS OF USE
HOME | PRIVACY STATEMENT | ABOUT US | CONTACT US | JOIN MAIL LIST | ARTICLES


